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Inn on Randolph
411 Randolph Street
Napa, CA, 94559, USA
(707) 257-2886

Reservation Policy

Inn on Randolph Policies

We dislike policies and procedures as much as you do, so we will keep this short and sweet

Ah, the joys of an historic inn...

The staircase to the second floor is historic and thus very narrow, so please choose a cottage or the Hannah Moore room on the first floor if you think you may have trouble navigating the staircase.

Payment Method

Rates are based on double occupancy and do not include tax.

We accept cash, travelers' checks, Discover, Visa, MasterCard, and American Express. At the time the reservation is made 100% of your first night will be charged to your credit card.

Cancellations

We realize that life does happen and plans do change, but because we are a small boutique inn cancellations impact us greatly.

Our cancellation policy is: Up to 15 days prior to your arrival you will receive a full refund minus 10% of the reservation total. If your cancellation falls within the 15-day period you will be responsible for the total room charges, unless we are able to re-book the room. Please know that we will make every effort to rebook.

Please note: for bookings of more than 3 rooms, reserved individually or as a whole group, additional requirements apply. Please call the inn for details.

All packages are nonrefundable and need to be billed to your credit card upon booking, as we are partnering with outside vendors.

Check-In

Check in is between 3 pm and 5 pm unless previously arranged. If you are arriving after 5 pm, please let us know so we can provide you with instructions for a self-check in.

Checkout

Check out is at 11:00 AM.

Considerations

In consideration of all of our guests, we offer a completely smoke free, pet free property.

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